Contact information

Contact Us

We'd love to hear from you. Whether you have a question about a product, need help with an order, or just want to say hello — our small team is here to help.

Get in Touch

Email: support@junisprouts.com
Response time: Within 1 business day
Hours: Monday – Friday, 9:00 AM – 5:00 PM Central Time
(We're closed on weekends and U.S. holidays, but we'll reply as soon as we're back.)

What Can We Help With?

Here are the most common reasons families reach out — please include your order number whenever possible so we can help faster.

  • Order questions — tracking, shipping updates, or changes to a recent order
  • Returns & refunds — see our Return & Refund Policy for details, then email us to get started
  • Damaged or incorrect items — please include photos of the item and packaging
  • Product questions — age suitability, materials, dimensions, or gifting
  • Gift orders — gift notes, gift wrap, or delivery timing for special occasions
  • Wholesale & bulk orders — for daycares, preschools, and gift shops
  • Press, partnerships & collaborations — we'd love to hear your idea

Mailing Address

KT Novelty LLC
8790 FM 1960 BYPASS
Humble, TX 77338
United States

Please do not send returns to this address without first contacting us at support@junisprouts.com. We'll send you the correct return instructions to make sure your refund is processed without delay.

Before You Reach Out

Many common questions are answered in our policies — it might save you a wait:

A Note from Our Team

We're a small, family-minded business and every message gets a real, human reply. We genuinely care about helping you find the right toy, sort out an order, or answer a parenting question about play. Thank you for choosing JuniSprouts — we're so glad you're here.