Legal
Privacy Policy
What personal information we collect when you visit or shop with us, how we use it and the choices you have, in plain language.
On this page12 sections
The short version
- We collect what we need to fill your order, help you and run the site.
- Payments are handled by our payment processors. We never see or store your full card number.
- We don’t sell your personal information or use it for targeted advertising.
- Marketing emails only if you sign up, with an unsubscribe link in every one.
- You can ask to see, correct or delete your information at any time.
- Our site is for adults. We don’t knowingly collect information from children under 13.
1. Who we are
JuniSprouts is operated by KT Novelty LLC, doing business as JuniSprouts (“we,” “us” or “our”). We decide how the personal information described in this policy is used, and we’re responsible for it.
- Company: KT Novelty LLC d/b/a JuniSprouts
- Address: 8790 FM 1960 Bypass, Humble, TX 77338, United States
- Email: support@junisprouts.com
2. Information we collect
Information you give us
- Order details: your name, billing and shipping addresses, email, phone number and what you ordered.
- Payment details: entered into secure fields run by our payment processor. We receive confirmation of payment and limited details such as card type and last four digits, never your full card number.
- Account details: if you create an account, your name, email, password (stored encrypted), saved addresses and order history.
- Wishlist: toys you save. If you’re signed in, your list is saved to your account. If not, it stays in your own browser.
- Messages: anything you send us by email, including details you choose to share.
- Email list: if you join, your email address and, if you choose to give it, your child’s birth month so we can suggest toys for the right stage.
- Reviews: ratings, comments and photos you submit, and the name shown with them (first name and last initial).
Information collected automatically
- Device and log data: IP address, browser and device type, and the pages you visit, recorded by our servers to keep the site running and secure.
- Shopping activity: items in your cart and the steps you take at checkout.
- How you found us: when you place an order, WooCommerce records the source of your visit, such as a search engine, a referring website or an email campaign, and stores it with the order.
- Cookies and similar technologies: described in section 4.
3. How we use your information
- To process, pack and ship your orders, and send order confirmations and shipping updates.
- To handle returns, refunds, exchanges and store credit.
- To answer your questions and provide customer support.
- To send review invitations after a purchase, which you can ignore or opt out of.
- To send marketing emails if you’ve signed up. You can unsubscribe at any time.
- To run, secure and improve our site and product selection, including understanding which pages and campaigns bring customers to us.
- To detect and prevent fraud, spam and abuse.
- To meet legal obligations, including tax, accounting and product safety requirements.
4. Cookies and similar technologies
Cookies are small files saved in your browser. We use a few kinds:
- Essential cookies: keep items in your cart, run checkout, keep you signed in and protect the site. The site can’t work properly without them.
- Preferences stored in your browser: remember things like your wishlist and cart count so pages load quickly.
- Order attribution cookies: first-party cookies that note how you arrived at our site, so we can see which pages and campaigns lead to orders.
- Payment and fraud prevention: our payment processor may set cookies on product and checkout pages to process payments securely and help prevent fraud.
We don’t currently use third-party advertising cookies on our site. If that changes, we’ll update this policy first. You can block or delete cookies in your browser settings, but blocking essential cookies may stop parts of the site, like the cart, from working.
5. Who we share information with
We share personal information only with companies that help us run our shop, and only what they need to do their job:
- Website hosting and platform: our store runs on WordPress and WooCommerce, hosted by Pressable.
- Payment processing: WooPayments, which works with Stripe, processes card payments. If you choose Apple Pay, Google Pay or Amazon Pay, that service also handles your payment.
- Pay-over-time providers: if you choose Affirm, Afterpay, or Klarna, that provider receives the details it needs to review and set up your plan, under its own privacy policy.
- Shipping: shipping carriers and our shipping label service, to deliver your order.
- Email: the services that send our order emails and, if you’ve signed up, our marketing email platform, Klaviyo.
- Reviews: our product review tool, which sends review invitations after a purchase and displays reviews.
- Spam protection: a spam-filtering service that checks messages and reviews submitted on the site.
We may also share information when the law requires it, to respond to a valid legal request, to enforce our terms, or to protect the rights and safety of our customers and others. If our business is sold or merged, customer information may transfer as part of that transaction, under the same protections.
We don’t sell your personal information, and we don’t share it for targeted advertising.
6. Children’s privacy
Our toys are made for children, but our website is meant for adults. We don’t knowingly collect personal information from children under 13, and our site isn’t directed to children. If you share your child’s birth month when joining our email list, we use it only to tailor toy suggestions.
If you believe a child has given us personal information, please email support@junisprouts.com and we’ll delete it promptly.
7. Your rights and choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you, and get a copy in a portable format.
- Correct information that’s inaccurate.
- Delete your information, except records we’re required to keep.
- Opt out of the sale of personal information, targeted advertising and certain profiling. We don’t do any of these today.
- Not be treated differently for using these rights.
Texas residents have these rights under the Texas Data Privacy and Security Act. Residents of California, Colorado, Connecticut, Virginia and other states with privacy laws have similar rights under their own laws. Because we don’t sell personal information or use it for targeted advertising, there’s currently nothing to opt out of. If that ever changes, we’ll honor opt-out requests, including browser signals such as Global Privacy Control.
How to make a request: email support@junisprouts.com from the address on your account or order. We’ll confirm your identity, usually by checking details of a recent order, and respond within 45 days. If we decline your request, you can appeal by replying to our response, and we’ll explain the outcome of the appeal. An authorized agent may make a request for you with your written permission.
Emails: use the unsubscribe link in any marketing email, or email us. We’ll still send messages about orders you place.
8. How long we keep information
- Orders and transactions: as long as needed to fill orders and handle returns, and to meet tax and accounting rules, typically seven years.
- Accounts: until you ask us to close your account.
- Email list: until you unsubscribe or ask us to delete your details.
- Messages: as long as needed to help you and keep a record of our conversation.
9. How we protect your information
We use safeguards such as encrypted connections, access controls on our systems and payment processors that meet card industry (PCI) security standards. No method of storage or transmission is completely secure, so we can’t guarantee absolute security, but we work to protect your information and will notify you if the law requires it.
10. Where your information is processed
We’re based in the United States, and your information is processed here. Some of our service providers may process information in other countries under their own safeguards.
11. Changes to this policy
We may update this policy as our shop or the law changes. When we do, we’ll change the effective date at the top. If we make significant changes, we’ll tell you more directly, for example with a notice on our site or by email.
12. Contact us
Questions about this policy or your information? We’re happy to help.
- Email: support@junisprouts.com
- Mail: KT Novelty LLC d/b/a JuniSprouts, 8790 FM 1960 Bypass, Humble, TX 77338, United States
Still have a question?
Write to us about a toy, an order or a gift. A real person on our small team will reply, usually within 1–2 business days.
- support@junisprouts.com
- Monday–Friday, 9 AM–5 PM Central
- Humble, Texas
