Frequently Asked Questions

We accept Visa, Mastercard, American Express, and Discover, plus Apple Pay, Google Pay, and Amazon Pay. You can also pay over time with Affirm, Afterpay, or Klarna, subject to the provider’s approval.

Yes. Choose Affirm, Afterpay, or Klarna at checkout to see the plans available for your order. Approval and plan terms are set by each provider.

Yes. Every page on our site uses a secure, encrypted connection, and payments are handled by our payment processor, WooPayments. We never see or store your full card number.

No, guest checkout is always available. An account lets you see your orders, save your addresses and keep your wishlist on every device. You can create one here.

You’ll get an order confirmation email right after checkout. If you can’t find it, check your spam or promotions folder, then email us at support@junisprouts.com with the name and email address you used.

We pack orders quickly, so please email support@junisprouts.com as soon as possible. If your order hasn’t been packed yet, we’ll do our best to update or cancel it.

Standard shipping is free on orders of $40 or more, and $9.99 on smaller orders. Expedited shipping is $19.99 on any order. See our Shipping Policy for details.

Most orders are packed within 12 hours. Standard delivery usually takes 3–7 business days once your order ships, and expedited delivery takes about 3 business days.

We’ll email you when your order ships, with tracking when the carrier provides it. If you have an account, you can also check your order status in My account.

Not yet. We currently ship to all 50 U.S. states only.

For a firm date, we recommend choosing expedited shipping and ordering a little early. Delivery times are carrier estimates and can run longer during busy seasons.

You can return new, unused items in their original packaging within 60 days of delivery. Read the full Return & Refund Policy.

Email support@junisprouts.com with your order number and the items you’d like to return. We’ll reply with simple instructions and the return address.

Return shipping is paid by the customer, and original shipping charges aren’t refundable. If your item arrived damaged, defective or wrong, email us first and we’ll make it right.

Refunds are usually processed within 5–10 business days after your return arrives and is inspected. You can choose a refund to your original payment method or store credit.

Please don’t send it back yet. Email us within 30 days of delivery with your order number and a photo of the toy and packaging, and we’ll help right away.

We focus on toddlers and preschoolers, from about age 1 to 4 and up. Every toy lists its recommended age, and you can browse the shop or start from the Shop by age menu.

Every toy shows its recommended age and any small-parts or supervision notes, so you can choose the right toy for your child’s stage. We choose our toys with applicable U.S. children’s product safety requirements in mind. Please follow the age grading and warnings on each toy, and supervise young children during play.

When a Children’s Product Certificate (CPC) is available for a toy, you’ll find a link to view it on that toy’s product page. Have a question about a specific toy? Email us and we’ll help.

Some toys include smaller pieces and are graded for older children. Always check the age grading and warnings on the product page, and keep small parts away from children under 3.

Most of our toys are made mainly of wood. You’ll find the materials, finishes and sizes in the details section of each product page.

Wipe them with a soft cloth lightly dampened with water or a little mild soap, then let them air-dry. Don’t soak wooden toys or put them in the dishwasher, since water can make wood swell or crack. Follow any care notes on the product page, too.

Of course. Enter the recipient’s address as the shipping address at checkout, and we’ll ship it straight to them.

Yes. Tap the heart on any toy to save it, then open your wishlist and use “Share this list” to send family a link they can shop from.

Gift recipients can email us with the order number or the purchaser’s name, and we’ll do our best to arrange store credit.

Look for chunky, simple toys made for whole-hand exploring, such as stackers, push toys and first shape sorters. Browse our toys for 1-year-olds, or try the gift finder on our homepage.

It’s a simple, purposeful toy made for hands-on exploring. Most focus on one skill at a time, like stacking, sorting or fitting shapes, and use natural materials and calm colors so children can concentrate on what they’re doing.

Not at all. These toys fit into any home. You can borrow the ideas that suit your family, like keeping a few toys out at a time, and skip the rest.

Many families find a small selection, often six to eight toys, works well, with the rest stored away and rotated every week or two. Fewer choices can make it easier for little ones to settle into play.

Both favor natural materials and open-ended play. Montessori-inspired toys tend to be realistic and skill-focused, like sorters and puzzles. Waldorf-style toys lean toward imagination, with soft, simple forms such as peg dolls and rainbow stackers.

No. We sell toys one at a time, so you choose exactly what fits your child’s stage. No subscriptions, and no boxes you didn’t ask for.

Go to My account and choose “Create an account”. You’ll need your name, email address and a password of at least 8 characters.

Only if you join our email list. Every marketing email includes an unsubscribe link. We’ll still send emails about orders you place, such as confirmations and shipping updates.

We use it to process your orders, help with questions and, if you choose, send our emails. We don’t sell your personal information. Our Privacy Policy explains everything in plain language.

Email us at support@junisprouts.com. We’re here Monday–Friday, 9 AM–5 PM Central and aim to reply within 1–2 business days.